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Limited Liability Company “Epiks Implant Industries” was founded in March 2018 in Moscow, Russia. It’s a startup innovative company for design, development and manufacturing of high efficiency medical consumables of silicone and plastic. In June 2018 the company won the tender and became member of “Mosmedpark” http://mosmedpark.ru technical cluster created and financed by the Government of Moscow.

The company staff consists of 8 people including management, R&D, machinery operators. The production facility is 100 m2.

Dear colleagues,
This Questionnaire will enable us to assess the quality of our devices. Please fill out this Questionnaire and send it to our Organization

Name of medical institution*

Profile of medical institution

Contact person and position*

Tel/fax*

E-mail*

1. Have you had problems using our devices?
YesNo

2. Are you satisfied with the time of delivery? Choose from 1 to 5, where 1 – absolutely unsatisfied; 5 – absolutely satisfied.

3. Are you satisfied with the quality of our devices? Choose from 1 to 5, where 1 – absolutely unsatisfied; 5 – absolutely satisfied.
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4. Estimate the convenience of work with our devices, choose from 1 to 5, where 1 – absolutely inconvenient; 5 – absolutely convenient. If your answer is less than 5 – leave comments.
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5. Estimate the effectiveness of our devices? choose from 1 to 5, where 1 – treatment is ineffective and/or associated with big difficulties; 5 – absolutely effective, no problems detected. If your answer is less than 5 – provide comments.
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6. Based on the patients’ feedback estimate treatment with the use of our devices? choose from 1 to 5, where 1 – very unpleasant; 5 – causes no discomfort. If your answer is less than 5 – provide comments.
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Leave your additional comments on the above questions or other issues.

What other factors shall be considered by the manufacturer? Write your recommendations, remarks

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